Privacy Policy

Privacy Policy
Effective Date: 29th March 2025

At Embrace Forever Flowers, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information in compliance with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.

1. Information We Collect

We may collect the following types of personal data when you use our website:

Personal Identifiable Information (PII): Name, email address, phone number, shipping address, and billing details.
Payment Information: Processed securely through third-party payment providers; we do not store credit/debit card details.
Technical Data: IP address, browser type, and device details for analytics and security purposes.
Communication Data: Messages, feedback, and inquiries sent to us.

2. How We Use Your Information

We use your data to:

Process and fulfill orders
Provide customer support

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share it with:

Service providers (e.g., couriers, payment processors) to fulfill orders
Legal authorities if required by law
Analytics providers for website improvement

4. Your Rights

Under UK GDPR, you have the right to:

Access, correct, or delete your personal data
Request data portability
Lodge a complaint with the Information Commissioner's Office (ICO)

5. Data Retention

We retain your data only as long as necessary for its intended purpose or as required by law.

6. Security Measures

We implement strict security protocols to protect your personal data against unauthorized access, loss, or misuse.

7. Cookies

We use cookies to enhance user experience. You can manage cookie preferences through your browser settings.

8. Contact Us

For privacy-related inquiries, please contact us at: embrace@embraceforeverflowers.co.uk

Legal Notice
Effective Date: 29th March 2025

1. Website Ownership

This website (www.embraceforeverflowers.co.uk) is owned and operated by EMBRACE Forever Flowers.

2. Intellectual Property

All content, including images, text, and logos, is the property of Embrace Forever Flowers unless otherwise stated. Unauthorized use or reproduction is prohibited.

3. Terms of Use

By using our website, you agree to:

Provide accurate information when placing orders
Not misuse the website for fraudulent or illegal activities

4. Limitation of Liability

We strive to ensure accurate product descriptions, but we do not guarantee error-free content. We are not liable for any indirect damages arising from website use.

5. Governing Law

This Legal Notice is governed by UK law, and any disputes shall be handled in UK courts.

For further legal inquiries, contact us at embrace@embraceforeverflowers.co.uk